Frequently Asked Questions
Basic Usage
How do I get started with Knowala?
Simply download the app and start asking questions! No account is needed. You can:
- Type your study-related questions directly in the chat
- Take a photo of your homework or textbook problem
- Mix both photos and text questions within the same chat
- Continue the conversation about any topic by adding new messages or photos
How does chat continuation work?
Each question starts a new chat session where you can:
- Add follow-up questions by text
- Upload additional photos
- Continue discussing the topic
- Keep all related questions in one organized conversation
What subjects does Knowala cover?
Knowala can help with a wide range of academic subjects, with particular strength in:
- Mathematics
- Sciences
- Test preparation
- General academic questions
How do question limits work?
Knowala uses a monthly quota system:
- Free users get a limited number of questions per month
- The quota automatically renews each month
- Premium users get a higher monthly quota
- Both photos and text questions count towards your quota
Premium Features
What's included in Premium?
- Higher monthly question limits
- Fast-track assistance (priority responses)
- Early access to new features
How much does Premium cost?
Knowala Premium is available for $7.99/month with auto-renewal.
How do I cancel my Premium subscription?
You can cancel your subscription anytime:
- Go to iPhone Settings
- Tap your Apple ID
- Select Subscriptions
- Find Knowala Premium
- Tap Cancel Subscription
Note: As a freemium app, we don't provide refunds for subscription payments.